How can we help?
Everything you need to get the most out of PRAgency — guides, answers, and a team ready to help when you need it.
Getting started
Set up your workspace and ship your first result in minutes.
Guides & docs
Step-by-step guides and reference docs for every feature.
FAQ
Quick answers to the questions we hear most often.
Account & billing
Manage your plan, invoices, seats, and workspace settings.
Status
Check current system status and past incident history.
Getting started
Go from sign-up to your first result in a few short steps.
- 1
Create your workspace
Sign up and name your workspace — it's the home for everything you'll build in PRAgency.
- 2
Add your first project
Bring in a show, talent, or project so the tools have something to work with.
- 3
Invite your team
Add teammates with the right roles so everyone can collaborate from day one.
- 4
Connect your tools
Link the feeds, sites, and integrations you already use to keep everything in sync.
- 5
Generate your first result
Let the assistant draft content or matches — you review and approve every output.
- 6
Publish and track
Push your work live, then track performance from a single dashboard.
Guides & docs
Step-by-step guides and reference docs for every part of the product. Detailed articles are on the way — here's what you'll find.
Quick start guide
Everything you need to set up your workspace and ship your first result.
Core concepts
How workspaces, projects, and roles fit together across the product.
Working with your team
Invite teammates, assign roles, and collaborate without stepping on each other.
Publishing & integrations
Connect feeds and sites, then publish content without copy-paste between apps.
Automation & the assistant
Get the most out of AI-assisted drafting while keeping approval in your hands.
Admin & security
Manage members, permissions, and workspace settings with confidence.
Frequently asked questions
- How does opportunity matching work?
- We surface press, podcasts, and speaking opportunities that fit each talent based on their profile and knowledge base — you review and approve before anything goes out.
- Can I manage more than one talent?
- Yes. Solo covers a single talent; the Agency edition represents unlimited talents across a multi-tenant workspace with per-talent portals.
- Are the AI pitches sent automatically?
- No — pitches are drafted for you per opportunity. You stay in control and approve every send.
- How do talents access their portal?
- On the Agency edition each talent gets their own branded, self-service portal. Invite them from your workspace and they take it from there.
- Where do I manage billing and seats?
- From Account & billing in your workspace settings. Self-serve checkout is arriving soon — reach out and we’ll get you set up in the meantime.
Account & billing
Manage your plan, invoices, seats, and workspace settings — all from one place.
Plans & upgrades
Compare tiers and change your plan at any time — upgrades take effect on your next cycle.
Invoices & receipts
Download invoices and receipts, and keep your billing details up to date.
Seats & roles
Add or remove teammates and adjust access as your workspace grows.
Workspace settings
Update your workspace name, contact email, and preferences whenever you need.
Self-serve checkout is arriving soon. View plans or contact us for billing help.
Still need help?
Can't find what you're looking for? Our team is happy to help.